Our Story
A studio built on an unfashionable idea: that doing fewer faces, more carefully, is a business model.
It started with a bad lash set
Our founder, Mei Ling Chow, opened Vella after one too many express salons left her — a certified lash artist herself — with stinging eyes and clumped clusters.
She rented a single room above the cafés of Jalan Telawi in 2019 with one treatment bed, one lamp and a rule she has never broken: no appointment is ever double-booked, and no artist works on a face she would not sign.
Word travelled the way it does in Bangsar — quietly and completely. Today Vella is a team of four senior artists, each with a minimum of five years and a thousand sets behind her, and the diary is still deliberately small.
Four habits we refuse to give up
Lash health outranks lash drama
We will decline a mega set on lashes that cannot carry it, and we will tell you why. Guests stay for years because their natural lashes survive us.
Time is part of the product
Every booking includes a buffer. Your artist is never watching the clock over your shoulder, and you will never be rushed out mid-blink.
Materials are not a place to save
Medical-grade, low-fume adhesives; cruelty-free silk and cashmere fibres; single-use tools opened in front of you.
Honesty over upselling
If a lash lift will serve you better than extensions, we will talk you out of the more expensive option. It has cost us money and earned us Bangsar.
The hands behind the tweezers
All four Vella artists are internationally certified in classic and Russian volume application, with annual recertification we pay for ourselves.
Between them: fourteen years of combined lashing, three national competition placements, and one shared inability to leave a crooked fan alone. Mei still takes appointments every week — the founder's chair is the hardest one to book.
Meet us in person